Can I pick up my order?
+ Unfortunately pickup's are not an option. All items must be shipped to keep things organized and timely for both parties.
Can I send you my measurements for a custom fit bikini?
+ We do not take custom measurement's but to make sure you find the best fit for you please refer to our size chart.
I need my bikini quick, can it be rushed?
+ You may request a rush on your order prior to ordering. There is a $20.00 rush fee on top of the total amount of your order.
I want to place an order but I would like to try them on first.
+ At this time the best way to try before you buy is to attend one of our upcoming local events or stop by one of our retailers. We understand not all of our customers are local so another option would be to purchase multiple pieces and exchange the items that don't suit you.
I found a photo of a Coco Kini but the fabric or style is not offered on the website, can I still purchase this bikini?
+ If the fabric is not offered on the website chances are it was a print from a previous season and therefore I most likely do not have it any longer. The best way to score older patterns and styles is to attend on of our upcoming events, where we usually will bring the remaining lefover fabrics from a previous season.
Why does the custom order process take so long?
+ Each custom bikini is handmade to order. Once your order is placed the materials are purchased. We handcut every piece of fabric, sew everything up on our own and we even brand and package everything in house. It is a lengthy process as we don't have fancy machines doing things for us and we are just a team of two!
I've already worn my bikini but I found an issue with it.
+ We always double and triple check each piece to make sure they are perfect but we are human and mistakes can happen. Please check your order upon receiving it to make sure everything is perfect and there are no issues. Once it is worn there will be no exchanges, altering, or repairing.
Can you just alter my bikini instead of doing an exchange?
+ Unfortunately once a bikini is made it is extremely hard to alter. With this being said, if your order comes in and you do not like the fit it is best that you send it back for an exchange.
I ordered the smallest, or largest size and it is too big/too small. Can I get a refund?
+ Unfortunately we cannot offer refunds for this reason. To prevent a situation like this please review our size guide before ordering as it has proven to be very accurate. If you're still unsure about sizing after reviewing our size guide feel free to contact us for help on styles that might work best for you.
I found a bikini style I like that you don't offer, can you custom make it for me?
+ We do not take custom orders for measurements, styles, or fabrics. What you see on the website is what is currently being offered but we are always open to new ideas and love to get feedback and future style requests.