Current turn around time on custom orders:

+ Our current turn around time is 15 - 30 business days. (Monday-Friday)


+ We ship all orders using USPS and the delivery time is an estimation based on your location. We do not provide refunds for late delivery.


+ Processing time depends on the type of orders placed. Ready to ship orders will ship in 3-5 business days while custom order processing times vary.

You can find the turn around time above.

Undeliverable Packages:

+ If your order is returned to us as undeliverable you will be responsible for paying a re-shipping fee before we are able to re ship the order.

Lost/Stolen Packages/Insurance:

+ USPS Priority Mail is the only option that comes with insurance which protects against lost and stolen packages. Coco Kini is not responsible for refunding, tracking, or replacing lost or stolen packages.

Incorrect Address:

+ You are responsible for inputting your correct address at checkout. We recommend double checking your address before placing your order. Once an order has been shipped we can not reroute it. If it is returned back to us you will be responsible for re shipping fees.